Communication technology and its impact on social interaction Research Paper

Communication technology and its impact on social interaction - Research Paper Example The Skype video chat was created in the year 2003 in a media class at the John Hopkins University.1 It allows people to chat via its text chat feature and make audio/video calls, all of which is a free service. This explains the fact that popularity of Skype has grown tremendously since its creation. Coupled with this vital feature are its added features including the ability to send contacts, screen-sharing and multiplayer games. Skype has no age restriction for its users. Anyone can use this technology unlike other networking sites that have a strict restriction on those using their sites and applications. In the context of business dealings, face to face interactions have the potential of making the best out of the respective situation.2 A better deal is possible when all the concerned parties meet face to face. This is because these interactions aid in relationship building between prospective clients, partners, investors and employees. Skype is not limited by geographical locali ties; the threshold requirement is the access to internet. Thus, Skype aids in the building of a tight-knit business community. Since the introduction of Skype, firms and individuals, who use this application, have incurred reduced communication costs. As a result, rate and number of interactions using Skype have increased. Increased employee and overall company productivity have been noted with the use of Skype. This is facilitated by Skype’s ability to share a screen, exchange and transfer files. Other additional vital features are: call forwarding, video conferencing and customer service tools. When all these features are used efficiently, increased productivity is guaranteed. Skype is an American company and, thus, has its strongest following there. However, a greater percentage of its profits are from foreign users.3 This shows that Skype is connecting a majority of its users with the outside world; Skype has reduced the hassles associated with long distance communicatio n. This cross border ability to link up people has made life easier for families, companies and governments.4 The business world has benefitted the most from this distinctive feature. Previously, firms and governments used to incur considerable financial costs while facilitating international meetings.5 As such, vital business and government contracts and dealings have been agreed upon and subsequently signed via this technology. When an individual travels to a new place, specifically a foreign country, they suffer psychological setback. When in new confines, the mind cannot be expected to immediately adapt and still maintain its edge and effectiveness. When this is compounded with the impacts of jet lag on the effectiveness of the mind, it appears undesirable to travel a long distance to make business decisions. However, the use of Skype lets an individual stay at their familiar location which has the effect of aiding the mind in the making of well thought-out decisions. Thus, it i s extremely beneficial to have international meetings via Skype. In order to understand the impact Skype has had on the global telecommunication platform, a distinction should be fashioned between the different types of calls. If Skype had opted to charge for its services, akin to phone connections, then its impact on the communication industry would probably be regarded as less significant. However, since the service is free, its impact is nothing short of dramatic. With the goal of